Artificial Intelligence is transforming how UK consumers access legal help. For the first time, a powerful AI assistant can guide you through complex legal issues—from checking a tenancy agreement to contesting a parking fine—without the eye-watering hourly rates of a traditional solicitor.

With so many new tools available, which one truly meets your needs? In this definitive comparison, we review the best legal tools for consumers in England and Wales, including Caira (by Unwildered), Contend Legal, Genie AI, Garfield and Grapple Law, highlighting the features and coverage each offers. If you are looking for an alternative to ChatGPT for legal use cases the read further.

AI legal assistant feature comparison

1. Caira by Unwildered Review

Good For: Everyday consumers seeking one AI tool for a broad range of legal needs, including asking questions about your documents, photos and spreadsheets. It's most user friendly for consumers to sign up and use in 30seconds.

• Features: Cheapest monthly price at £15. Designed for ease of use and clarity. Covers all major areas of law including employment, conveyancing, divorce, probate, and consumer rights. Caira use more than 10,000 legal documents for England and Wales to answer questions. Additional countries covered include the USA, Singapore, South Africa and Hong Kong.

• Note: No add-ons if you want to speak to a solicitor.

2. Contend Legal Review

Good for : Quick answers to legal questions in consumer, property, and family law.

• Features: Chat-based interface for immediate responses. No document upload capability; users describe their issue via text. Covers selected practice areas.

• Note: Monthly subscription is £39. Does not support file uploads or review.

3. Genie AI Review

Good For: Drafting legal documents and contracts, primarily for business and advanced users.

• Features: Provides a library of templates and contract drafting tools. Supports document uploads and creation. Interface is designed for users familiar with legal drafting.

• Note: Monthly subscription is £30 (Pro Plan). Focuses on commercial and corporate law.

4. Grapple Law Review

Good For: Employment and insurance disputes.

• Features: Subscription or representation-based pricing. Specialises in employment tribunal and insurance claim support. Offers drafting of legal letters and advice within its focus areas.
  
  

• Note: Monthly subscription is £20 for advice, £50 for representation. Does not cover areas like conveyancing or probate.

5. Garfield AI Review

Good For: Small businesses and sole traders chasing unpaid invoices and recovering debts up to £10,000 through the English & Welsh small claims court.

• Features: Free to start with pay-as-you-go pricing (from £2 for initial correspondence). Specializes exclusively in debt recovery and invoice collection. Integrates with accounting software (Xero, Sage, QuickBooks, FreeAgent). Automates legal letters from polite chasers through to court proceedings. Handles bulk claims for businesses with multiple unpaid invoices. Authorised and regulated by the SRA.

  
  

• Note: Not a general legal advice tool - Garfield focuses solely on recovering unpaid invoices and commercial debt. Designed for businesses rather than individual consumers seeking advice on tenancy, family law, employment, or other personal legal matters.

6. Chat GPT Review

Good For: General research, signposting to government resources, and looking up basic information like court addresses or public service contact details.

• Features: £20/month. Conversational AI assistant covering all topics. Can search the web for current information. Supports document uploads.
  
  

• Note: ChatGPT is not designed for legal advice. Its responses are generated from a broad mix of internet sources—blogs, forums, and websites—which may be outdated, irrelevant to UK law, or simply inaccurate. Unlike specialist legal tools, ChatGPT does not draw on case law, statutes, or the nuanced language required in legal documents.
  
  In law, a single word or phrase can change the outcome of a case; precision is vital. Using ChatGPT for legal queries risks missing critical details, misinterpreting your rights, or relying on information that does not apply to England and Wales. For anything beyond basic signposting, it’s best to use a tool built specifically for UK legal matters like Caira by Unwildered.

How review and compare AI legal tools

When evaluating any AI app for legal support, it’s important to go beyond marketing claims and test real-world performance. Here are three practical ways to compare your options:

1. Test for Conversation Drift

AI models have a limited memory for ongoing chats. If your conversation covers several topics, check whether the AI can recall details you mentioned earlier.

• Test: Ask a question at the start, discuss other topics, then refer back to your first question. Does the AI remember?

2. Check Response Speed

Long conversations can slow down some AI tools as they process your chat history.

• Test: Track how quickly the tool responds after 10, 20, or 30+ messages. Is there a noticeable delay?

3. Evaluate Drafting Amends

AI excels at first drafts, but may struggle with precise edits—sometimes rewriting more than you asked.

• Test: Request a draft, then ask for a specific change (e.g., “Make paragraph 3 friendlier but keep the legal weight”). Does the AI preserve the rest of the document accurately?

Final Thoughts

Choosing the right AI legal tool can save you time, money, and stress. For UK consumers, Caira by Unwildered stands out as the most affordable, all-in-one solution—covering every major area of law, supporting document uploads, and designed for real people, not just lawyers. Whether you’re dealing with tenancy, divorce, consumer rights, or more, Caira is ready to help you move forward with confidence.