Dear [Practitioner/Clinic Name],

I am writing to complain about my lip filler treatment on [date]. Since the procedure, I have experienced [describe issue: e.g., lumps, asymmetry, swelling, infection]. The results are not what I expected and have caused me distress.

I am requesting a refund or a repeat treatment to correct the problem. Please let me know how you will resolve this. Photos are attached for reference.

I look forward to your prompt response.

Yours sincerely,
[Your Name]

Why Lip Filler Complaints Are So Common

If you’re feeling disappointed, anxious, or even embarrassed after a lip filler treatment, you’re not alone. Lip fillers are the most complained-about cosmetic procedure in the UK, with thousands of people seeking help every year. The popularity of fuller lips, driven by social media, means more treatments—and unfortunately, more problems.

Most Common Issues with Lip Fillers

• Lumps, bumps, or nodules that don’t go away

• Asymmetry or uneven shape

• Overfilled or unnatural appearance (“duck lips”)

• Vascular occlusion (blocked blood vessel, which can be serious)

• Infection, redness, or swelling

• Allergic reactions

These issues often happen when fillers are injected by someone with little training, or when cheap, unlicensed products are used.

When You Have Grounds for a Complaint

You have a right to complain if:

• The result is very different from what was discussed or promised

• You experience severe side effects or complications

• The practitioner used unlicensed products or lacked proper training

• The treatment was not performed with reasonable care and skill
  
  

First Steps: Contacting Your Practitioner

Reach out to the person who did your lip fillers. Stay calm and clear. Explain what went wrong and ask if they can offer a redo or refund. Many clinics will want to resolve the issue quickly.

What to Include in Your Complaint

• Your name and contact details

• Date and location of treatment

• Practitioner’s name and qualifications (if known)

• Description of the problem (attach photos if possible)

• Details of any symptoms or side effects

• What you want: refund, re-treatment, or other resolution
  
  

What If You’re Not Satisfied: Escalating Your Complaint

If the practitioner refuses to help:

• Contact the clinic’s management or customer service

• Report to professional bodies if the practitioner is registered

• Consider a small claims action for the cost of the treatment

• If you suspect unsafe practice, report to the local authority or Health and Safety Executive

How to Protect Yourself in Future Treatments

• Check the practitioner’s credentials and experience

• Ask what product will be used and where it’s sourced from

• Make sure you understand the risks and aftercare

• Don’t be afraid to walk away if you feel uncomfortable
  
  

Ready for instant answers and real support?

If you’re feeling anxious, confused, or just need someone to listen, Caira is here for you—day or night. Upload your emails, screenshots, clinic brochures, T&Cs, or even photos of your treatment, and Caira will read them and give you clear, practical answers in seconds. She’s your superpower for making sense of it all, helping you feel more confident and less alone.

Caira is private, secure, and never shares your information. Available 24/7 on any device, it’s just £15/month with a 14-day free trial (no card needed). Join now and see how much lighter things can feel—one question at a time.

If you need more detail, our Botox Complaint Template for Refund or Re-Treatment may help.

You might also find Non-Surgical Butt Lift and Breast Filler Complaint Template Letter for Refund or Re-Treatment useful.

For related issues, see Non-Surgical Rhinoplasty Complaint Template Letter for Refund or Re-Treatment.

Disclaimer: This article is for informational purposes only and does not constitute legal, financial, or tax advice. Outcomes in divorce and pension matters may vary depending on individual circumstances and the evidence submitted to the court. Always consider seeking professional support for your specific situation.