Dear [Practitioner/Clinic Name],
I am writing to complain about my vitamin infusion (IV drip) treatment on [date]. Since the procedure, I have experienced [describe issue: e.g., infection, vein inflammation, pain, allergic reaction, lack of effect]. The outcome has caused me distress and is not what I expected.
I am requesting a refund or a repeat treatment to correct the problem. Please let me know how you will resolve this. Photos are attached for reference.
I look forward to your prompt response.
Yours sincerely,
[Your Name]
Vitamin Infusions: When Wellness Turns Worrying
Vitamin drips are often marketed as a quick boost for energy, immunity, or skin health. But for many, the experience is disappointing or even alarming. If you’re searching for a template letter to request a refund or redo, you may be feeling let down, unwell, or concerned about your safety.
Common Issues After Vitamin Infusions
Infection, sometimes serious, from IV insertion
Phlebitis (painful inflammation of the vein)
Extravasation (IV fluid leaking into surrounding tissue, causing pain or damage)
Allergic reactions to high-dose vitamins
No noticeable benefit, despite high cost
These problems are more likely when infusions are given in non-clinical settings or by staff without medical training.
When Is a Complaint Justified?
You have grounds to complain if:
The results are very different from what was discussed or promised
You experience severe side effects or complications
The practitioner lacked medical qualifications or failed to screen for health risks
The treatment was not performed with reasonable care
How to Raise Your Concerns
Send your template letter promptly, including photos and a clear description of your symptoms. Be honest about the impact on your wellbeing and confidence. Most clinics will want to resolve things, whether that’s a refund, a redo, or another solution.
What to Include in Your Template Letter
Your name and contact details
Date and location of treatment
Practitioner’s name and qualifications (if known)
Description of the problem (attach photos if possible)
Details of any symptoms or side effects
What you want: refund, re-treatment, or other resolution
If You’re Not Satisfied
If you don’t get a helpful response:
Escalate to the clinic’s management or customer service
Report to professional bodies if the practitioner is registered
Consider a small claims action for the cost of the treatment
If you suspect unsafe practice, report to the local authority or Health and Safety Executive
How to Avoid Problems in Future
Always check the practitioner’s medical qualifications
Ask about the safety and evidence for the treatment
Make sure you understand the risks and aftercare
Don’t be afraid to walk away if you feel uneasy
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